After 3 long months of training after getting my state license, today was my first "real" day of work as a licensed insurance agent for AAA's corporate office. It was extremely exhausting and very exciting all at the same time. There is so much information that an agent needs to know, hence the three long months of training. I have at least ten binders completely full of job aids to help me through each phone call. I know from experience that when you're on the other end of the phone, you have no idea how difficult an insurance agents job really is.

It's also very fast-paced at the corporate office. I get call after call after call with no break in between. It's nothing like the freedom a field agent at a branch has. I'm "attached" to a system that holds me accountable for every minute I am scheduled to be working. I get rated on how much time I take to wrap things up after the caller hangs up - something they have titled "after call work" (ACW). I should have no more than 1 hour each day of ACW to meet my 80% "ready to serve" requirement. If you don't meet 80%, you don't get your commission for the month. Although, I have a good salary and don't work for commission only, but extra cash is always good. I barely had time to use the bathroom! I will definitely not be bored working for AAA.