I hate stupid people. You know, it's not even the people who aren't educated that bother me so much as the people that just don't bother to use their brain to function. I just had a lady call me from a dealership to transfer her insurance from one car to another. Do you think she had any of the information needed? Hell no!

Neptunebaby: I would be happy to assist you in transferring your insurance today. What is your policy number, ma'am?

Dumb Ass Lady: I don't know.

Neptunebaby: OK, well I will look that up for you by your name and address. Can I have that information, please?

Dumb Ass Lady: Well, my last name is Ass and my first name, well.. the insurance is under my husband's name and that is Just As Dumb, I'm sure.

Neptunebaby: Thank you. Can I have the VIN for the car that we are transferring the insurance to, please?

Dumb Ass Lady: I don't have that.

Neptunebaby: Well, I will need that in order to add the vehicle to your policy, Mrs. Dumb Ass.

Dumb Ass Lady: Hold on and I will find my salesperson. Ten minutes later I get the VIN and add the vehicle to the policy.

Neptunebaby: OK, your premium for this vehicle will be blah, blah, blah.. and you'll receive a letter confirming this change to your policy in the next 3 to 5 business days. What is the fax number where you would like the certificate of insurance faxed?

Dumb Ass Lady: I don't know.. hold on............ Four minutes later she gives me the fax number.

Neptunebaby: And who's attention is this going to?

Dumb Ass Lady: What do you mean?

Neptunebaby: What is your sales person's name for the cover sheet?

Dumb Ass Lady: I don't know... HEY, WHAT IS YOUR NAME?!?!? she yells across the dealership.

What the fuck is wrong with some people? They just make me want to SCREAM! Don't call a place to make a transaction without the information needed to make that transaction happen!